Frequently Asked Questions

Below you’ll find how to shop, returns & shipping information.

Sizing is Important

We want you to have the perfect fit so before you shop, check out our sizing charts. From slim to regular or junior to husky, we have all the varieties you need to make sure your presentation is at its best.

Learn more below:

  • What are the different ways I can shop at Classic Designs?: Three convenient ways
  • How will I receive my items once I order them?: School Delivery, Shipping, and In-Store Pick Up
  • I need to make a return/exchange. What is the Return Policy/School Return Schedule?
  • Why am I getting an "Error" message while trying to log in?
  • Why does my order status say "Failed" when I try to submit my order?
  • My order "Failed", but I still see a pending charge on my credit card statements. What do I do?
  • My order says it was processed, but I have not received it yet. What should I do?
  • What do the letters mean next to each number size?
  • Will my clothes shrink once I wash them?
  • Can I use Scrip Cards and Store Credit Online?
  • What happens to school delivery orders during holiday vacations?
  • Looking for a new school uniform provider?